Full-Service Property Management
Our Most Popular Option
Most property owners choose to eliminate day-to-day responsibilities while maintaining consistent performance.
What You Can Expect:
- Monthly Management Fee: 8% – 10% of collected rent
- Leasing Fee: 50% of one month’s rent
- Lease Renewal Fee: $250
- Annual Walk-through Inspection: $150
- Enhanced Marketing: $325 (recommended)
- Onboarding Fee: $250 (occupied properties only)
This structure covers everything needed to lease, manage, and protect your property—without hidden costs or unnecessary add-ons.
What’s Included
- Professional property marketing and listing distribution
- Showing coordination
- Applicant communication and follow-up
- Income verification
- Credit and background checks
- Rental history review
- Online owner portal access
- Monthly financial statements
- Direct deposit (ACH payments)
- Year-end 1099 reporting
Property Oversight
- Move-in inspection with 360° documentation
- Move-out inspection
- Annual walkthrough inspection ($150)
- Optional mid lease inspection ($150)
- Code compliance coordination (city/HOA)
Tenant Placement Only
For Owners Who Prefer to Self-Manage
If you want help securing a qualified tenant but plan to manage the property yourself, this option provides a structured leasing process without ongoing management.
What You Can Expect:
Includes:
- Marketing and listing exposure
- Showings coordination
- Full tenant screening
- Lease preparation
This is a strong option for experienced owners who want professional placement without ongoing involvement.
Owner Funds Required to Get Started
For owners enrolled in our Full Management program, in addition to management fees, there are a few owner-funded items that help us prepare and manage your property efficiently.
| Item |
Amount |
Purpose |
Owner Reserve Fund (also referred to as a Maintenance Reserve) |
$500 |
Held in your owner account and used only for approved property expenses. |
| Make-Ready Expenses |
Varies |
Repairs, cleaning, painting, or other work needed to prepare the property for leasing. |
| Enhanced Marketing (recommended) |
$325 |
Professional marketing package designed to maximize exposure and help lease your property faster. |
The $500 Owner Reserve Fund is not a fee. It remains your money and is used only for approved property-related expenses, such as utility charges before a resident transfers service, minor repairs, emergency vendor dispatches, and other routine expenses. Any remaining balance is returned after your management agreement ends and all outstanding property expenses have been paid.
Learn more: Why Property Managers Require an Owner/Maintenance Reserve
What Does Property Management Actually Cost?
To make this more concrete, here’s a simple example:
For a property renting at $2,000/month:
- Monthly management at 8%: $160 month
- Leasing (one-time): $1,000
- Ongoing costs remain predictable and consistent
What Can It Cost to Self-Manage?
Many owners consider managing the property themselves—and for some, that can work. But the biggest costs are often not obvious upfront.
Vacancy
If a property sits vacant just 2 additional weeks, that’s roughly:
Pricing Mistakes
Overpricing or underpricing can lead to:
- Longer vacancy
- Lower long-term returns
Tenant Issues
A single problem tenant can result in:
- Missed rent
- Turnover costs
- Legal expenses
Time and Responsiveness
Delayed responses to inquiries or maintenance can:
- Reduce applicant quality
- Extend vacancy
- Impact tenant retention
What We See Across Our Portfolio
Across our managed properties, most homes lease in around 14 days with a 98% occupancy rate—because pricing, marketing, and execution are aligned from the start.
The Bigger Picture
The goal isn’t just to manage a property—it’s to:
- Lease quickly with the right tenant
- Maintain consistent cash flow
- Reduce avoidable risk
Why Owners Choose MasterKey Property Management
Property management isn’t just about collecting rent—it’s about consistency, communication, and protecting long-term value.
Our approach is straightforward: reduce stress, improve performance, and give you clarity at every step.
What Happens Next
Getting started is simple:
- Request a rental analysis or give us a call: 919 453 5010
- Discuss your goals for your property
- Do a walk through of the property
No pressure. Just clear information so you can make the right decision.