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Marketing Your Rental Property

HD photos and flexible showings reduce vacancy

Dedicated Leasing Specialist

During the leasing process you will work with an assigned leasing professional whose only goal is to get your property marketed and get it rented quickly. You can expect us to be checking on your property and showing it to prospective tenants, as well as updating the listing on various websites, answering potential tenant questions and communicating with you. Our team will ensure that your property is presented in its best light online and in person to get you a great tenant.

Professional Rental Market Analysis

Pricing the property correctly is one of the most important factors in getting it rented quickly. Overpricing the property will cause the property to rent less quickly, costing you time and money. We start with a competitive rental price analysis which combines market data with our professional knowledge of current market conditions to give you the most accurate rental price possible. This will get the property rented fast and for the most that the market will bear.

Professional Photos and Video Tours

A strong online presentation is key to attracting tenants. We provide professional photos and video tours to showcase your property at its best. In our experience, listings with high-quality visuals rent significantly faster.

Online Advertising Exposure

We market your property through our property management software called Appfolio. It then syndicates the listing out to several websites, including all the popular rental sites like Zillow and Trulia.

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Owner or Renter?

Why Choose MasterKey Property Management

Why Hire Us Vs. Self-Managing

You’ll make more money – and spend less time maintaining your investment.

Some people assume that property management is expensive - but that’s not the case at all. You will actually make more money in the long run due to better quality tenants that stay longer and less damage or repairs to deal with.

Eliminate the constant run around & stress.

It is a full time job dealing with repairs, complaints, collecting rent and coordinating vendors. Transferring these responsibilities to a good property manager allows you to enjoy the benefits without spending all your free time working.

Better screening process = better tenants.

Because of our application tools and extensive resources, we can screen more tenants, and with more filters, ensuring you get the best renter for your investment. We often have a waiting list of potential renters and our eviction rate is extremely low.

Free Consult

Our Client Reviews Speak For Themselves

"Masterkey Property Management has been a superb company to work with. They respond very quickly and efficiently to maintenance requests. Ligia has been extremely helpful and responds to questions immediately in the most friendly and respectful manner. I certainly recommend Masterkey to anyone that is considering a rental management company including property owners or renters. I believe they work hard to protect the interests of both!"

Bobbie G.

"I've been working with MasterKey and can't say enough good things about Robert and his team. They provide their clients with top-notch service and great benefits to their residents. With Robert's legal knowledge, processes and procedures, quick response time, and friendliness, you will not be disappointed in choosing them as your property management company."

Will B.

"I've been a rental property owner with MasterKey in Raleigh for 3 years, and their professionalism and communication are outstanding. They handle everything--from tenant screening to maintenance --efficiently and transparently. I always know where my money is going. It's reassuring to work with a Raleigh property management company that truly understands the Triangle rental market and cares about both owners and residents. My properties stay well-maintained and profitable thanks to MasterKey's expert team."

Regan T.

"We have 3 properties managed by Masterkey, and they have been fantastic to work with. Quick to respond, handle tenant issues, quick turnaround when finding new renters. Very easy to file taxes with the records they keep and their user portal is very easy to use."

Sarah A.
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Our Guarantees

Happiness Guarantee

If, for any reason, you are not completely satisfied with our services and choose to end your relationship with MasterKey Property Management, you may cancel your Property Management Agreement without penalty beginning six (6) months after the start of the initial lease term, with sixty (60) days’ written notice. This guarantee is contingent upon all outstanding invoices being paid in full by the final day of management.

Eviction Guarantee

If a tenant placed by MasterKey Property Management must be evicted due to non-payment of rent, we will cover the court filing fees and attorney costs associated with the Summary Ejectment (eviction) hearing in County Magistrate Court.

Pet Damage Guarantee

For properties where MasterKey Property Management placed the tenant(s) with approved pets, we will cover up to $2,000 in pet-related damage beyond the security deposit.

Each approved pet is subject to a $300 non-refundable pet move-in fee, which is paid directly to the property owner. This is not applicable for animals covered under the Americans With Disabilities Act (ADA) or Federal Fair Housing Regulations that cover Assistance Animals/Emotional Support Animals (ESA).

Resident Retention Guarantee

If a tenant placed by MasterKey Property Management breaks their lease during the initial lease term, we will replace the tenant at no additional cost—no lease-up fee applies.

This guarantee does not apply to:

  • Tenants who terminate a lease due to military service
  • Tenants who are victims of domestic violence and legally request lease termination
  • Tenants who remain in compliance with the lease by paying the required lease-breaking fees

On-Time Rent Guarantee

We guarantee that your owner distribution will be paid no later than ten (10) business days after rent is due, accounting for the State of North Carolina–required grace period. If we miss this timeline, you will receive one month of free management fees.

Results Guarantee

MasterKey Property Management will not charge the owner any money for property management services until a tenant moves in and starts paying rent. We don't get paid until the owner gets paid.

Early Termination of Lease by Tenant Guarantee

If any tenant vetted and approved by Agent terminates their lease during the initial lease term, Agent will find a substitute tenant at no additional cost to Owner, unless the lease is being terminated due to a legal military service exclusion, domestic violence exclusion, or if the tenants pay a lease termination fee.